Legal

Refund and Cancellation Policy

This Refund and Cancellation Policy applies to services purchased from Outreach Influencers.

Because our services may involve strategy, research, outreach, content creation, publisher coordination, and third party costs, refund eligibility depends on how much work has already been completed or committed.

Cancellation Before Work Begins

You may request cancellation before substantive work begins.

Where no meaningful work or nonrecoverable third party cost has been incurred, we may approve a full or partial refund.

Cancellation After Work Begins

Once work begins, fees relating to completed or committed work are generally nonrefundable.

Work may include:

  • Strategy
  • Research
  • Prospecting
  • Site vetting
  • Outreach
  • Content creation
  • Campaign setup
  • Publisher coordination

Link Building Orders

For link building campaigns:

  • Cancellation before research or outreach begins may be eligible for review
  • Once research, outreach, or content work begins, a full refund may not be available
  • Once a client approves a proposed website and work proceeds, that portion is generally nonrefundable

Publisher Rejection

Third party publishers may reject content, topics, edits, or links.

Where appropriate, we may:

  • Seek an alternative
  • Request new approval
  • Offer a comparable replacement opportunity

Publisher rejection does not automatically create a right to a cash refund where the service can reasonably be completed through an alternative.

Removed or Changed Placements

Independent third party websites may later:

  • Remove content
  • Change URLs
  • Modify links
  • Change link attributes
  • Change ownership
  • Shut down

A replacement is available only where expressly included in the purchased service or written agreement.

SEO, AI SEO, and Digital PR

Refunds are not provided solely because a client does not achieve a desired:

  • Ranking
  • Traffic level
  • Lead volume
  • Revenue target
  • Media placement
  • AI mention
  • AI citation

This does not affect remedies where a purchased service was not delivered as agreed.

Recurring Services

Recurring services and retainers are governed by the applicable proposal, invoice, checkout terms, or agreement.

Cancellation generally affects future eligible billing periods and does not automatically refund completed service periods.

Duplicate or Incorrect Charges

Contact us promptly if you believe you were charged:

  • Twice
  • An incorrect amount
  • Without authorization

We will review legitimate billing concerns.

How to Request a Review

Email info@outreachinfluencers.com and include:

  • Your name
  • Business name
  • Order reference
  • Service purchased
  • Reason for the request

Submitting a request does not guarantee refund approval.

Contact Us

Outreach Influencers
Legal entity: Creative Brains For Marketing LLC
Email: info@outreachinfluencers.com